
Essential information to get the most from BT Vision - including Freeview and On Demand.

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Help on setting up BT Vision for HD (high definition) and downloading and watching HD programmes.
Help with your BT Vision account, including billing details and payment options.
Technical information, plus how BT Vision connects with other TV equipment.
Help with technical issues and problem-solving tips for Vision and the Vision+ box.
The meaning of BT Vision on-screen error codes and steps to solve the issues they relate to.

Do you have an ESPN subscription, but no picture? You can reactivate your card here.


BT Vision welcome guide
(PDF, 4.79 MB)
BT Vision self-installation guide - silver box (PDF, 4.96 MB)
BT Vision self-installation guide - black box (PDF, 2.5 MB)