TV help
Essential information to get the most from BT Vision - including Freeview and On Demand.
How to use the navigation
The help section uses a finder that has been divided into categories and sub-categories to help navigate through to the relevant answer. The steps are as follows:
- Step 1: Select a category
- Step 2: Select a subcategory
- Step 3: Select an answer you would like to hear about
- Step 4: Answer preview
Select a category
TV top topics
V04 errors spoiling the action?
Learn how to fix them with our interactive guide.
Get help now
Get set for the switchover
The next Digital Switchover is on 30 May and affects viewers in East Sussex, South West Kent and the Tunbridge Wells area.
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