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How do I make a wireless connection to my Hub using Windows 8?

Before you start

If you've got a BT Home Hub 4 or Hub 5, click here for separate instructions.

  1. Check your BT Home Hub is switched on, it's connected to broadband and the "Wireless" light is on.
  2. Place your computer close to the Hub so you are getting a good signal during set-up
  3. If you've already connected using an Ethernet cable, unplug this now
  4. Make sure that you that have a wireless adapter installed, or install one following the adapter manufacturer's instructions. If you're using a laptop with built-in wireless, turn wireless on by either using the wireless switch (if your computer has one) or activating wireless from within your wireless software. Your wireless adapter must be 802.11b, g or n compliant.
  5. Make a note of your Hub's network name (also known as an SSID) and wireless key. This is usually on a label on the bottom or back of the Hub or, in the case of the Hub 3, a pull-out plastic insert.
  6. How do I find the wireless network name (SSID) and wireless key for my BT Home Hub? How do I find the wireless network name (SSID) and wireless key for my BT Home Hub?

Setting up

  1. If you're using a PC, move the mouse to the bottom or top right corner of the screen and select the cog icon labelled Settings.

    If you're using a tablet, swipe left from the right side of the screen and select Settings

  2. System tray

  3. Select the wireless icon
  4. Wireless menu

  5. Select your wireless network from the list. In this example we've called the network 'BTHomeHub Wifi'
  6. Connecting to a Hub

  7. Select Connect
  8. Security key

  9. Enter your wireless password and select Next to connect
  10. Wireless connected

  11. Windows will verify the password and, if entered correctly, you'll be connected to the Wireless
  12. Wireless connected

Connecting to other wireless networks

You can use these instruction to set up connections to other wireless networks - for example, a friend's Hub or router. Once you've identified the network you want to connect to, then you'll need to know the network password to join it. With some public wireless networks, you don't need a wireless password.

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