How to make a complaint
If something has gone wrong, we want to know as soon as possible. You can either make a complaint, or send us feedback. We can also offer technical help with internet or email. For help with other BT products or services please visit Contact BT.
Looking for help with business products and services?
Visit the business help and support site.
Report or track a phone line fault
Having trouble with your BT line or want to check the status of a reported phone line fault?
Contact BT
Offer feedback, make a complaint, or seek further help.